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Create Trust by Asking Questions: The Art of Humble Inquiry

  • Overview
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Add to Calendar Create Trust by Asking Questions: The Art of Humble Inquiry 3/6/2025 9:00:00 AM 3/6/2025 11:00:00 AM America/New_York For More Details: https://umich.cloud-cme.com/course/courseoverview?EID=69700 Description: As part of the Michigan Medicine team, how do you use your interactions to encourage colleagues to express their ideas, questions, concerns or share errors without fear? Creating these types of interactions requires building trust and psychological safety through asking effective questions, active listening and reflection. These three fundamental skills, collectively called humble inquiry, foster open ... Online false MM/DD/YYYY


Date & Location
Thursday, March 6, 2025, 9:00 AM - 11:00 AM EST, Online

Target Audience
Specialties - ALL
Professions - Administrator, Clinical Psychologist, House Officer, Medical Student, Nurse, Nurse Practitioner, Other, Other Healthcare Professional, Physician, Physician Assistant, Physician Fellow, Physician Resident, Scientist, Social Worker, Technician

Credits
AMA PRA Category 1 Credits™ (2.00 hours), Non-Physician Attendance (2.00 hours)

Overview
As part of the Michigan Medicine team, how do you use your interactions to encourage colleagues to express their ideas, questions, concerns or share errors without fear? Creating these types of interactions requires building trust and psychological safety through asking effective questions, active listening and reflection. These three fundamental skills, collectively called humble inquiry, foster open and respectful conversations and create the conditions necessary for becoming a High Reliability Organization (HRO). In this course you will practice humble inquiry and have the opportunity to reflect on the connections to your own work situation.

Objectives
At the conclusion of this activity, learners will be able to:

  1. Demonstrate humble inquiry
  2. Practice humble inquiry
  3. Identify actions to further develop humble inquiry skills and habits
  4. Illustrate the relationship between humble inquiry and psychological safety

Accreditation
The University of Michigan Medical School is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
 
Credit Designation
AMA PRA Category 1 
The University of Michigan Medical School designates this Live Activity for a maximum of 2.00 AMA PRA Category 1 Credit(s)™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Additional Information

Accessibility Statement
 
The University of Michigan Medical School is committed to ensuring that its programs, services, goods and facilities are accessible to individuals with disabilities as specified under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Amendments Act of 2008.  If you have needs that require special accommodations, including dietary concerns, please contact the CME Activity Coordinator.

Questions? Contact: Gail Spaulding




Keywords: LIVEAMA



Mitigation of Relevant Financial Relationships


The University of Michigan Medical School adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education. All individuals in a position to control the content of a CE activity, including faculty, planners, or others are required to disclose all relevant financial relationships with ineligible entities. All relevant financial relationships have been mitigated prior to the commencement of the activity.

Member Information
Role in activity
Nature of Relationship(s) / Name of Ineligible Company(s)
Brook Watts, MD
University of Michigan
Educational Planner
Nothing to disclose
Patricia Craig, MSN
Michigan Medicine
Faculty
Nothing to disclose
Scott Michael Gray, PhD
Michigan Medicine
Faculty
Nothing to disclose

Thursday, March 6, 2025

Introduction and Lecture
9:00AM - 9:10AM
Patricia Craig, MSN
Introduction Humble Inquiry; Baseline Hunble Inquiry; Debrief Baseline Humble Inquiry Practice
9:10AM - 9:25AM
Scott Michael Gray, PhD
Why create trust; Psychological Safety
9:25AM - 9:55AM
Patricia Craig, MSN
Break
9:55AM - 10:00AM
Art of Humble Inquiry; Humble Inquiry Practice; Group reflection & 10% rule
10:00AM - 10:35AM
Scott Michael Gray, PhD
Psychological Safety; Reflection & Questions; Resources
10:35AM - 11:00AM
Patricia Craig, MSN

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